About me
About me
About me
My name is Claudio and I am based in Chicago.
My name is Claudio and I am based in Chicago.
My name is Claudio and I am based in Chicago.
Long story short: I grew up in Argentina, went to school in Israel and Spain, and I'm currently living in the northern suburbs of Chicago.
In my free time, you'll find me playing soccer with my kids, tending to my garden or practicing Aikido.
Long story short: I grew up in Argentina, went to school in Israel and Spain, and I'm currently living in the northern suburbs of Chicago.
In my free time, you may find me playing with my kids, tending to my garden, practicing Aikido, or learning how to play the piano using an App…
Long story short: I grew up in Argentina, went to school in Israel and Spain, and I'm currently living in the northern suburbs of Chicago.
In my free time, you'll find me playing soccer with my kids, tending to my garden or practicing Aikido.
My experience
My experience
My experience
2023 - Current
Senior Director of User Experience
Traffix
Creating the digital experience of Shippers (B2B), Carriers (B2C), and Employees. Building the UX team and establishingd leading practices to deliver and collaborate efficiently with Product and Development. Created a new pattern library for our suite of products.
2023 - Current
Senior Director of User Experience
Traffix
Creating the digital experience of Shippers (B2B), Carriers (B2C), and Employees. Building the UX team and establishingd leading practices to deliver and collaborate efficiently with Product and Development. Created a new pattern library for our suite of products.
2023 - Current
Senior Director of User Experience
Traffix
Creating the digital experience of Shippers (B2B), Carriers (B2C), and Employees. Building the UX team and establishingd leading practices to deliver and collaborate efficiently with Product and Development. Created a new pattern library for our suite of products.
2021 - 2023
VP of User Experience
Nolan Transportation Group, Transportation Insights, SwanLeap, FreightPros
Responsible for the digital experience of Shippers, Carriers, and Employees. Built the UX team and established leading practices to deliver and collaborate efficiently with Product and Development. Led the creation and implementation of a new pattern library for our suite of products. Led user research and design for a new B2B platform, B2C mobile app, and internal tools for employees.
2021 - 2023
VP of User Experience
Nolan Transportation Group, Transportation Insights, SwanLeap, FreightPros
Responsible for the digital experience of Shippers, Carriers, and Employees. Built the UX team and established leading practices to deliver and collaborate efficiently with Product and Development. Led the creation and implementation of a new pattern library for our suite of products. Led user research and design for a new B2B platform, B2C mobile app, and internal tools for employees.
2021 - 2023
VP of User Experience
Nolan Transportation Group, Transportation Insights, SwanLeap, FreightPros
Responsible for the digital experience of Shippers, Carriers, and Employees. Built the UX team and established leading practices to deliver and collaborate efficiently with Product and Development. Led the creation and implementation of a new pattern library for our suite of products. Led user research and design for a new B2B platform, B2C mobile app, and internal tools for employees.
2018 - 2021
Director of User Experience
Coyote Logisitics, part of UPS
Responsible for the digital experience Customers (B2B), Carriers (B2C) and Employees (B2E) had on Coyote's transactional suite of products. Built and nurtured the UX team that successfully delivered the User Research and Design for a variety of products: from a new self-service platform for Shippers to a mobile app for Carriers and multiple tools for internal employees.
2018 - 2021
Director of User Experience
Coyote Logisitics, part of UPS
Responsible for the digital experience Customers (B2B), Carriers (B2C) and Employees (B2E) had on Coyote's transactional suite of products. Built and nurtured the UX team that successfully delivered the User Research and Design for a variety of products: from a new self-service platform for Shippers to a mobile app for Carriers and multiple tools for internal employees.
2018 - 2021
Director of User Experience
Coyote Logisitics, part of UPS
Responsible for the digital experience Customers (B2B), Carriers (B2C) and Employees (B2E) had on Coyote's transactional suite of products. Built and nurtured the UX team that successfully delivered the User Research and Design for a variety of products: from a new self-service platform for Shippers to a mobile app for Carriers and multiple tools for internal employees.
2013 - 2018
Design & Innovation Manager
Fjord, Accenture
Responsible for planning and executing client engagements. Defined projects approach, activities, deliverables, timeline, and staffing. Led research and design execution, delivering assets on time, budget, and value. Managed and mentored researchers and designers.
2013 - 2018
Design & Innovation Manager
Fjord, Accenture
Responsible for planning and executing client engagements. Defined projects approach, activities, deliverables, timeline, and staffing. Led research and design execution, delivering assets on time, budget, and value. Managed and mentored researchers and designers.
2013 - 2018
Design & Innovation Manager
Fjord, Accenture
Responsible for planning and executing client engagements. Defined projects approach, activities, deliverables, timeline, and staffing. Led research and design execution, delivering assets on time, budget, and value. Managed and mentored researchers and designers.
2011 - 2013
Sr UX Designer
ZS Associates
Responsible for conducting User Research and Design activities for Pharma Sale Rep Tools. Defined User Experience Strategy for suite of software-as-a-service (SaaS) applications. Created a Pattern Library to accelerate development across product teams. Interviewed users and reviewed user feedback logs to inform prioritization of future capabilities. Conducted UX Expert Evaluations on existing applications to identify risks and opportunities.
2011 - 2013
Sr UX Designer
ZS Associates
Responsible for conducting User Research and Design activities for Pharma Sale Rep Tools. Defined User Experience Strategy for suite of software-as-a-service (SaaS) applications. Created a Pattern Library to accelerate development across product teams. Interviewed users and reviewed user feedback logs to inform prioritization of future capabilities. Conducted UX Expert Evaluations on existing applications to identify risks and opportunities.
2011 - 2013
Sr UX Designer
ZS Associates
Responsible for conducting User Research and Design activities for Pharma Sale Rep Tools. Defined User Experience Strategy for suite of software-as-a-service (SaaS) applications. Created a Pattern Library to accelerate development across product teams. Interviewed users and reviewed user feedback logs to inform prioritization of future capabilities. Conducted UX Expert Evaluations on existing applications to identify risks and opportunities.
2010 - 2011
UX Designer
Fjord, Accenture
Responsible for creating Interaction Design assets to inform redesign of major e-commerce site. Redesigned a 500 Fortune e-commerce website (Information Architecture, Wireframing, Detailed Interactions). Presented design artifacts to internal stakeholders as well as to client’s executive leadership.
2010 - 2011
UX Designer
Fjord, Accenture
Responsible for creating Interaction Design assets to inform redesign of major e-commerce site. Redesigned a 500 Fortune e-commerce website (Information Architecture, Wireframing, Detailed Interactions). Presented design artifacts to internal stakeholders as well as to client’s executive leadership.
2010 - 2011
UX Designer
Fjord, Accenture
Responsible for creating Interaction Design assets to inform redesign of major e-commerce site. Redesigned a 500 Fortune e-commerce website (Information Architecture, Wireframing, Detailed Interactions). Presented design artifacts to internal stakeholders as well as to client’s executive leadership.
2008 - 2009
UX Consultant
Everis, Spain
Responsible for executing UX activities to deliver customers projects. Designed experiences for a number of clients, including: major financial institution transactional site, government tourism office mobile App, corporate recruiting site, and other complex enterprise software deployments. Applied broad range of user-centered design (UCD) techniques, including information architecture card sorting, focus groups, heuristic and expert evaluations, users/tasks analysis, requirements gathering, paper and clickable prototypes, low and high-fidelity wireframes, usability testing, and eye tracking tests.
2008 - 2009
UX Consultant
Everis, Spain
Responsible for executing UX activities to deliver customers projects. Designed experiences for a number of clients, including: major financial institution transactional site, government tourism office mobile App, corporate recruiting site, and other complex enterprise software deployments. Applied broad range of user-centered design (UCD) techniques, including information architecture card sorting, focus groups, heuristic and expert evaluations, users/tasks analysis, requirements gathering, paper and clickable prototypes, low and high-fidelity wireframes, usability testing, and eye tracking tests.
2008 - 2009
UX Consultant
Everis, Spain
Responsible for executing UX activities to deliver customers projects. Designed experiences for a number of clients, including: major financial institution transactional site, government tourism office mobile App, corporate recruiting site, and other complex enterprise software deployments. Applied broad range of user-centered design (UCD) techniques, including information architecture card sorting, focus groups, heuristic and expert evaluations, users/tasks analysis, requirements gathering, paper and clickable prototypes, low and high-fidelity wireframes, usability testing, and eye tracking tests.
2006 - 2008
UX Consultant
UI-Human Factors Ltd., Israel
Responsible for executing UX activities to deliver customers projects. Designed user experiences for start-ups, as well as the internal financial application of a large national bank. Applied user-centered design (UCD) techniques, including requirements gathering, users/tasks analysis, low and highfidelity wireframes, clickable prototypes, and usability testing.
2006 - 2008
UX Consultant
UI-Human Factors Ltd., Israel
Responsible for executing UX activities to deliver customers projects. Designed user experiences for start-ups, as well as the internal financial application of a large national bank. Applied user-centered design (UCD) techniques, including requirements gathering, users/tasks analysis, low and highfidelity wireframes, clickable prototypes, and usability testing.
2006 - 2008
UX Consultant
UI-Human Factors Ltd., Israel
Responsible for executing UX activities to deliver customers projects. Designed user experiences for start-ups, as well as the internal financial application of a large national bank. Applied user-centered design (UCD) techniques, including requirements gathering, users/tasks analysis, low and highfidelity wireframes, clickable prototypes, and usability testing.
2004 - 2006
Cognitive Psychology Teacher
Ben-Gurion University
Prepared and taught an undergraduate Cognitive Psychology class in 3 different colleges. Wrote and graded students tests.
2004 - 2006
Cognitive Psychology Teacher
Ben-Gurion University
Prepared and taught an undergraduate Cognitive Psychology class in 3 different colleges. Wrote and graded students tests.
2004 - 2006
Cognitive Psychology Teacher
Ben-Gurion University
Prepared and taught an undergraduate Cognitive Psychology class in 3 different colleges. Wrote and graded students tests.
2002 - 2006
Cognitive Psychology Lab Researcher
Ben-Gurion University
- Participated in core team that setup and operated the Neuropsychology EEG (Electroencephalogram) Lab. Planned, designed, executed, and analysed EEG-cognitive research studies.
2002 - 2006
Cognitive Psychology Lab Researcher
Ben-Gurion University
- Participated in core team that setup and operated the Neuropsychology EEG (Electroencephalogram) Lab. Planned, designed, executed, and analysed EEG-cognitive research studies.
2002 - 2006
Cognitive Psychology Lab Researcher
Ben-Gurion University
- Participated in core team that setup and operated the Neuropsychology EEG (Electroencephalogram) Lab. Planned, designed, executed, and analysed EEG-cognitive research studies.